Baji dev Privacy Policy — Your Data is Safe With Us

Baji dev (bajidev.click) is an online betting and gaming platform trusted by millions of users across Bangladesh. We understand that when you register or use our services, you are entrusting us with your personal information — and we take that trust seriously.

This Privacy Policy ("Policy") explains how baji dev collects your personal information, how it is used, with whom it is shared, and how it is kept secure. This Policy applies to all baji dev services, websites, and mobile applications.

By using baji dev, you are considered to have accepted this Privacy Policy. Please read it carefully before registering.

Baji dev collects your information in several ways. Below is a detailed breakdown of exactly what we collect:

A. Information You Provide

• Name, date of birth, email address, and phone number provided at registration.
• Copies of your national ID, passport, or driving licence submitted for KYC verification.
• Payment details used for deposits and withdrawals (such as bKash or Nagad numbers).
• Information or messages provided when contacting the support team.
• Any information voluntarily added to your account profile.

B. Automatically Collected Information

• IP address, browser type and version, operating system.
• Browsing activity such as time spent on each page and links clicked.
• Device ID and mobile app usage information.
• Date and time of login and logout.
• Betting history, gaming activity, and transaction records.

C. Information Received from Third Parties

• Information received from identity verification service providers.
• Transaction confirmation data received from payment processors.
• Risk assessment data received from fraud prevention service providers.

Baji dev uses your personal information only for legitimate and specific purposes. Our primary reasons for using your data are:

• Account Management: To create, manage, and keep your account secure.
• Service Provided: To smoothly operate betting, gaming, deposit, and withdrawal services.
• Identity Verification: To complete the KYC process and verify your age.
• Fraud Prevention: To detect unusual activity and keep the platform and its users secure.
• Customer Support: To resolve your issues quickly and provide you with support.
• Legal Compliance: To comply with regulatory requirements and legal obligations.
• Service Improvement: To use analytical data to improve your platform experience.
• Contact: To send important updates, security alerts, or account-related notifications.

Baji dev may share your information with third parties in certain specific circumstances. This is always limited and purpose-specific:

• Payment Processor: Necessary information is shared with bKash, Nagad, or your bank to securely process deposits and withdrawals.
• Identity Verification Services: Documents are shared with authorized verification agencies to complete the KYC process.
• Fraud Prevention: Limited data is shared with security partners for risk assessment purposes.
• Legal Authorities: Information may be disclosed in response to a court order, government directive, or a lawful request from law enforcement.
• Regulatory Authorities: Data may be shared as required for periodic audits by the gaming licensing authority.

Baji dev uses cookies and similar tracking technologies on its website. Cookies are small text files stored in your browser that help enhance your browsing experience.

Types of Cookies We Use

• Essential Cookies: Essential for maintaining login sessions and ensuring core functionality.
• Functional Cookies: Used to remember your preferences, such as language settings.
• Analytics Cookies: Used to understand website traffic — completely anonymized.
• Security Cookies: To detect fraud and prevent unauthorized access.

You can manage or block cookies through your browser settings. Keep in mind, however, that disabling certain cookies may affect how some features on baji dev work.

Baji dev uses industry-leading security measures to protect your personal data. Our security infrastructure is outlined below:

• SSL/TLS Encryption: Every data exchange on our website and app is secured with 256-bit SSL encryption.
• Data Encryption: All sensitive data stored is kept in encrypted format.
• Two-Factor Authentication (2FA): 2FA is available to add an extra layer of security to your account.
• Firewall & Intrusion Detection: Advanced firewall and IDS systems remain active around the clock.
• Regular Security Audits: Regular security assessments are conducted by independent third-party experts.
• Restricted Access: Only authorized personnel can access user data, and every access is logged.

Baji dev retains your information only for as long as necessary. Retention periods depend on the type of data and the purpose for which it is used:

• Account Information: All data is retained for as long as your account remains active.
• Transaction Records: Generally retained for 5–7 years in accordance with financial regulatory requirements.
• KYC Documents: Even after account closure, certain data may be retained for a specified period due to legal obligations.
• Support conversations: Generally retained for up to 2 years to support customer service quality improvement.
• Cookies & Log Files: Typically deleted within 90 days to 1 year.

After account closure or once the applicable retention period expires, your data is securely deleted or anonymised beyond recovery.

Baji dev believes you should have full control over your own data. We therefore guarantee the following rights:

To exercise any of these rights, email our support team at: support@bajidev.click — We will respond within 30 business days.

Baji dev is strictly not intended for anyone under the age of 18. We do not knowingly collect personal information from minors.

If a minor has accidentally registered on our platform, a parent or guardian may contact us to request the removal of that account and all associated data. We will act promptly.

If you have any questions, concerns, or complaints about this Privacy Policy, please get in touch with us. baji dev's dedicated privacy team takes all requests seriously.

• Email: support@bajidev.click
• Support Hours: 24 hours a day, 7 days a week
• Response Time: Typically within 24–48 hours

We aim to resolve all privacy-related complaints within 30 business days. If you feel your complaint has not been adequately addressed, you may escalate it to the relevant regulatory authority.